Our customers include both public and private organizations.
Collect personal information and contact details directly from the new employee via form and personalized login.
Delegate responsibility of role and access assignment of new employee to immediate manager.
Make sure that leaving employees are deactivated from and signed out of all systems at the end of their last work day.
Automatically get the new employee registered in Active Directory or in similar user repository.
Allocate responsibilities internally and follow up automatically to make sure everything is ready for the new employee.
Delegate responsibility of typical IT-department work to organizational units without compromising security.
Ensure that relevant stakeholders are automatically included in all steps of the recruitment process where relevant.
Rather than using expensive inhouse resources, make sure that all information from third parties are entered by them.
Catch, filter, parse and delegate incoming emails to responsible people and make sure that they are immediately registered in relevant systems.
Casewhere’s unique data model makes it possible to apply access rules to all data even when not supported by the external system.
Ensure that both formal and informal channels used for supporting your customers all end up in the same system.
Make sure that support cases are correctly and immediately converted to marketing and sales opportunities as well as production requirements.
Create, organize and share best practices through the organization. Reuse support case processes for multiple support flows.
Make sure that any support case is tagged with a ticket number so that both incoming and outgoing communication will be registered to the correct context.
Support forms and standards for both outgoing calls and campaigns as well as all inbound communication.
Simple non-coding drag-and-drop configuration of forms, rules, error messages, and security of workflows.
Make sure that data collected via forms are immediately converted into events for internal and external workflows.
At the lowest level of configuration, you can influence forms using HTML, CSS and JavaScript to ensure rich digital experiences.
You can set up Casewhere to collect data for the same Case from multiple stakeholders while keeping tight control of authorization of every detail.
With multiple level access settings, it is easy to control the sharing of information gathered through multiple channels without compromising security.
Offer mobile user interfaces so that employees and customers on the go will have the same opportunities as desktop users.
Ensure workflows starting both internally and externally extend to all stakeholders through automatic onboarding and authorization.
With Casewhere’s close integration to Safewhere*Identify, it is possible to easily onboard external users and include them in workflows.
Have documents signed by all relevant parties in a prearranged order or first come first serve.
By default, no information is ever overwritten by Casewhere ensuring that you will have access to all historical versions of saved files.
Save documents in multiple versions so that sensitive data is removed from versions offered to a wider audience.
Save word documents in PDF formats that cannot be altered as to ensure full auditability and security of information.
Manage access down to rules of who can read any individual document based on what words exist in them.
The core strength of Casewhere is its ability to support processes across systems so that the company does not work in silos.
Set up triggers that entice or even force users or external systems to react immediately when key data changes.
Get rid of review and approval processes done by email or phone so that you can track the flow of data through your organization.
Set up rules that automatically decide who must be included in the next steps of any process as well as deadlines for them.
Keep extending workflow rules as you establish more and more rules for work that can be automated.
